Transformation high on agenda of IT decision makers

Almost two thirds (63 per cent) also agree the board understands the role of IT in driving business competitiveness, and 70 per cent of British businesses want to spend more time on innovation and transformation projects.

The Removing the Barriers to Business Transformation report is based on current research conducted by Research Now with 465 IT decision makers in EMEA. The survey shows that (of the over 100) UK IT decision makers surveyed, many are not in a position to react to the economic upswing: 52 per cent agree the adoption of technology innovation is being stifled because of lack of budget and maintaining the status quo is holding them back from introducing new network upgrades, unified communications platforms and customer facing systems.

Within the UK, the pressure that legacy systems and maintenance are placing on IT departments is pronounced:

•    53 per cent of IT budgets are currently being spent on maintaining legacy systems, compared to only 34 per cent on introducing new equipment and applications.
•    In contrast, German and South African organisations are placing more importance on innovation, with 41 per cent and 46 per cent of their IT budgets being spent on introducing new equipment and applications.

The primary challenge that IT decision makers in the UK face in driving business transformation is ‘adapting IT and network infrastructures to support new technologies’. In contrast, security was the main challenge for those in France and Germany. However, consistent among all the countries, the top security fear was that of unauthorised access to the network.

‘It is clear from this report that IT departments are under increasing pressure to balance the desire to embrace new technologies that can transform the business, while continuing to maintain legacy systems,’ said Serge Adam, vice president, EMEA, Sonus Networks.

‘The good news is that this balancing act is possible when the focus is put on technologies that can interoperate with and overlay existing investments, while simultaneously enabling secure multimedia communications that can transform the business. In this way, IT leaders can play a key role in driving innovation, improving customer service and using technology to create a competitive advantage.’

The full version of the Sonus report s available for free at

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