Majority of enterprises are disappointed in virtualisation’s cost savings, CA Technologies survey reveals
CA Technologies has announced the results of an independently conducted research survey on the state of IT automation.
The survey of 460 IT decision makers from medium and large enterprises found that more than 60 per cent are disappointed in virtualisation’s cost savings. Moreover, respondents believe that automation plays a key role in reaping the financial benefits of virtualisation and cloud computing.
Nearly all (95 per cent) respondents have implemented, are piloting, or plan to implement virtualisation in their organisation. A large majority cited reducing costs (85 per cent) and increasing server utilisation (84 per cent) as the primary reasons to deploy virtualisation. However, 63 per cent of respondents stated that they have not experienced as much savings as expected, and five per cent said the complexities of virtualisation had actually introduced new costs.
‘Virtualisation is a bean counter’s dream, but it can be an operational nightmare,’ stated respondent Ian Watts, senior technical manager of BT Americas. ‘Change management is a huge overhead, as any changes need to be accepted by all applications and users sharing the same virtualisation kit. While many organisations are seeing benefits from virtualization, such as reduced hardware spending and improved server utilisation, these benefits often get overshadowed by the lack of productivity improvements in data centre staffing and operations.’
The need for automation
The survey shows there is a direct correlation between IT service automation in a virtualised environment and cost savings. For example, 44 per cent of survey respondents who said most of their server provisioning processes are automated report they have significantly reduced costs through virtualisation. Conversely, 48 per cent of those who said the complexities of virtualisation have introduced new costs also said most of their server provisioning processes are manual.
‘This survey further demonstrates that the promised benefits of virtualisation and cloud computing will be hard to realise without first standardising and automating routine IT processes,’ said Roger Pilc, general manager, Virtualisation and Automation, CA Technologies. ‘Without automation, IT staff can be overwhelmed by the complexities and challenges of managing a highly distributed IT infrastructure consisting of virtual and physical servers, applications and dynamic cloud based services. These complexities can negate any benefits organisations hope to realise as this data shows.’
A new approach is required
To become more efficient and to realise the full benefits from virtualisation and cloud computing, IT organisations need to automate and integrate the physical and virtual server configuration, provisioning, monitoring, security, software patching and more across a heterogeneous enterprise. They need to reduce their reliance on manual processes, and implement tools and procedures that automate standard management and administrative tasks, as well as deliver consistent workload management. IT automation is needed to ease management across a variety of computing environments, including physical, virtual and cloud.