To earn Premier Certification Black Box Network Services had to meet standards for networking competency, service, support and customer satisfaction set forth by Cisco.
‘Today’s dynamic communications market requires a partner process to adapt and transform technology to drive business results, and at Black Box we believe communication is an organisation’s most important process. Being a Premier Partner and working together with Cisco at this level will now create further value to our propositions,’ said David Long, director of Sales & Marketing UK & Ireland, Black Box Network Services.
As a Cisco Premier Certified Partner, Black Box Network Services demonstrates a range of technical expertise. To achieve Cisco Premier Certification Black Box was required to achieve the Cisco Express Foundation Specialisation. This specialisation includes tests on technical competency in the integration of basic routing and switching, wireless LANs, and security technologies.
In addition, Black Box was required to integrate a base level of Cisco Lifecycle Services into their offerings and demonstrate measurably high levels of customer satisfaction based on independently audited customer satisfaction surveys.
The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills. Cisco resale partner certifications – Gold, Silver, Premier and Select – represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions. Cisco resale partner specialisations – Master, Advanced and Express – reflect an increasing depth of sales, technical and service expertise in particular technologies.