IT departments focused on strategy
IT teams are becoming much more strategic and this has left IT departments struggling to cope, research has revealed.
Research from MSM Software has shown that 95 per cent of IT managers believe the IT department has changed over the past 12 months, most notably into a more strategic role.
Respondents cited the ways that the role of IT has changed, including changing skill sets and IT staff spending less time running in-house systems. In addition, non-strategic roles have been the first to go when it has come to cutbacks for 18 per cent of organisations involved in the research.
With IT departments focused on strategy, 40 per cent of IT managers say they no longer have sufficient resource to support IT systems.
Thomas Coles, managing director at MSM Software, said, ‘Over the past year there has been a significant shift within in-house IT departments. This is not least due to limited funds resulting in necessary cutbacks, which have had a direct impact on resource.
‘Businesses must ensure they are not placed at risk by a failure to ensure their IT function can drive forward technology innovation. For example, outsourcing provides a key way in which organisations can plug essential skills gaps to ensure their competitive future; enabling day to day activities to be supported whilst IT teams focus on delivering strategic objectives.’